The privacy policy outlines how ENERGY NET DOO NOVI SAD (hereinafter "ENERGY NET") processes, uses, and manages personal data. It emphasizes that ENERGY NET is committed to safeguarding client privacy, ensuring that all personal data is processed in compliance with applicable Serbian laws and EU directives. Here’s a brief overview of the main points:

1. Data Controller

ENERGY NET is responsible for deciding how personal data is processed.

2. Contact for Data Privacy

You can contact ENERGY NET via email at office@energynet.rs for any inquiries or requests related to your personal data.

3. Types and Purpose of Data Processing

• Order Processing: Personal data (name, address, email, phone) is collected for product and service delivery.
• Complaints: Data is collected as per consumer protection laws.
• Comments: Personal data can be shared voluntarily via social media or website comments.
• Employment Applications: Data is processed during recruitment and stored for future opportunities, with explicit consent.
• Video Surveillance: Data is processed to ensure the safety of individuals and company property.

4. Data Retention

Personal data is retained only as long as necessary for the purposes it was collected or as required by law.

5. User Rights

Clients have the right to access, correct, delete, and restrict the processing of their data. They may withdraw their consent at any time.

6. Data Sharing

Personal data may be shared with trusted external partners for specific services, such as delivery, but always under strict confidentiality agreements.

7. Data Security

ENERGY NET implements measures to protect personal data from unauthorized access, disclosure, or destruction.

8. Policy Changes

ENERGY NET reserves the right to modify the policy and will notify users of significant changes. Regular checks for updates are recommended.

This policy reflects ENERGY NET’s commitment to transparency in handling personal data responsibly and securely.